All content found on the pages of this website is protected by India’s copyright laws. Certain names, words, titles, phrases, logos, icons, graphics, or designs on the pages of this website may be the trade-names, trademarks, or service marks of Jubilee Park Hotel or its affiliates who have been granted permission to use them. The display of trademarks, trade names, and service marks on this website does not imply that anyone has been granted a license of any kind.
General Principles
Your privacy is extremely important to us. We have developed this Privacy Policy to safeguard and maintain the confidentiality of your personal information.
We do everything we reasonably can to protect your privacy rights on systems and websites under our control, but we are not responsible for any unauthorized or illegal disclosures of your personal and confidential information made by third parties not under our control, such as advertisers and websites that link to our Site. Note that the information and privacy policies of our business partners, advertisers, sponsors, and other sites to which we link may differ from ours.
Our policy outlines the types of personal information we collect and receive, the circumstances under which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have questions or requests regarding your personal information or our policies and procedures, and the person to contact if you have questions or requests regarding your personal information or our policies and procedures.
In this policy, “Jubilee Hospitality Pvt ltd” and its affiliated Hotels, as they may exist from time to time, including, but not limited to, subsidiaries that use the hotel’s name to conduct business. We have requested that third-party hotel owners and service providers adhere to the terms of our Privacy Protection Policy. In this policy, “personal information” refers to personally identifiable information about you, such as your name, address, e-mail address, or telephone number, that is not otherwise publicly available and is not part of your work identification.
It also includes guest preferences and usage information when provided to or recorded by Jubilee Park Hotel in the course of doing business with an individual.
The Privacy Protection Policy does not apply to information regarding corporate clients of the Jubilee Park Hotel. However, this information is safeguarded by additional Jubilee Park Hotel policies and practices, as well as contractual arrangements.
HOW YOU MAY SHARE YOUR PERSONAL INFORMATION WITH US
- By making a reservation or utilizing the services of the Jubilee Park Hotel.
- By registering on the website of Everyone’s an Original.
- By providing us with the information as part of a marketing initiative.
- By visiting our website.
In the sections that follow, we will describe the types of information typically collected in each of these situations, the reasons for doing so, and how we will use and store the information. When you send us e-mail voluntarily, we will keep a record of the message so that we can respond to you. Only when you register on our website or fill out a form do we collect information about you. In addition, you may be asked to enter your name, email address, or phone number when filling out a form on our website. However, you may visit our website anonymously. If you have provided us with your personal information and contact details, we reserve the right to contact you via phone, SMS, email, or WhatsApp regarding our products and special offers.
MAKING A RESERVATION
When making a reservation or using the services of the Jubilee Park Hotel (Jubilee Hospitality Pvt ltd), it is necessary to collect information in order to identify you, contact you, and fulfil your requests and purchases. Typically, this information includes your name, address, phone number, e-mail address, credit card number and expiration date, and preferred language. It may also include your preferences regarding the delivery of your services, such as room type, bed preference, etc., if you choose to share them with us. You may desire to have your purchase of Jubilee Park Hotels’ services reflected in the loyalty program of a third party with which Jubilee Park Hotel has a relationship. You must provide us with certain verification information, such as your membership number for the third-party program, in order to do so.
We occasionally offer special discounts that may have eligibility requirements. We occasionally offer discounts to certain demographics, such as seniors and children. Your date of birth must be recorded at the time of booking so that we can assess your eligibility and process your reservation correctly. At check-in, you may be required to present identification bearing your date of birth in order to verify your age. The Jubilee Park Hotel is a family of hotel management firms that manage hotels for third-party owners. Your personal information is shared with the third-party owner of the hotel where you plan to stay, as well as those of its employees involved in delivering the service to you and processing the transaction. All hotels managed by Jubilee Park Hotel are required to comply with this Privacy Protection Policy.
We occasionally offer packages or other services involving third parties. If you are availing yourself of such a package or service, your personal information will be shared with the third party to the extent required to provide the service and complete the transaction or request. Jubilee Park Hotel may use the information you provide to send you promotional materials and information about its services and those of carefully chosen third parties. Your information will not be shared with these third parties; instead, Jubilee Park Hotel will receive the third party’s offer and manage its distribution.
If you do not wish to receive such offers and information, you may unsubscribe or opt-out by sending an email to —————— with the subject line “Unsubscribe” and including sufficient personal identifiers for us to process your request appropriately. All of our marketing communications of this type will include unsubscribe instructions.
REGISTERING ON THE ORIGINAL WEBSITE
Individuals interested in sharing their experiences may do so on our Original website. Although registration is not required to view the website, it is necessary to enable sharing and other features. Your registration information is used to verify your identity, to manage and administer your contributions to the website, and to contact you regarding your contributions or use of the website.
We may also use your information to communicate with you about updates or changes to the website, shared content that may be of interest to you, and other offers and information related to Jubilee Park Hotel or marketing partners whose products and services may be of interest to you.
You can receive targeted, timely notifications of time-sensitive offers from JUBILEE PARK HOTEL (Jubilee Hospitality Pvt ltd).
To register for this service, you must provide your email address, first name, last name, preferred language, and country of residence. You can unsubscribe at any time using the link provided in every email, and you will no longer receive email offers and promotions for the specified subscription or website, as applicable. You may opt-in at any time in the future to receive email promotions.
BY VISITING OUR WEBSITE
On our websites, “cookies” are utilised. Cookies are data files that a website transfers to your computer’s hard drive for record-keeping purposes. There are cookies almost everywhere on the Internet, as their use has become an industry standard. We use cookies to recognise returning visitors to our websites. Once we identify you, we can personalise your online experience. We may also evaluate our content and services and customise our websites based on other information we collect, such as IP addresses, which are numbers assigned to your computer whenever you access the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are employing. This information is collected in the aggregate, but it may be associated with your personal information through the use of cookies as described above.
We use Google Analytics to determine how website visitors interact with content. We also use Facebook Custom Audiences to request that Facebook show you ads based on your interactions with our websites or Facebook applications, and to track how you interact with these ads. All of these services use cookies and similar technologies, such as web beacons, tags, and embedded scripts, to track your interactions with our websites. On the Google and Facebook websites, you can find more information about how these services employ these technologies. The Google Analytics security and privacy principles outline how Google safeguards data collected through Google Analytics. Facebook’s Data Use Policy explains how the company safeguards information collected via Facebook Custom Audiences.
If you do not want Google Analytics to collect data about your visits to our websites, you can opt out by installing the Google Analytics opt-out browser add-on. You can opt out of Facebook Custom Audiences by visiting the opt-out page on Facebook.
WHY WE GATHER PERSONAL DETAILS
- To establish and maintain an ethical business relationship with you, as well as to provide ongoing service.
- To comprehend your requirements and preferences. We keep track of the products and services you receive from us, and we may request additional information in order to serve you more effectively. For instance, we may keep track of your preferred room type.
- To create, improve, market, or deliver goods and services. For instance, we analyse how our guests utilise our services in order to determine how to improve them.
- To manage and expand our operations and business. For instance, we analyse guest usage patterns of our hotels and services in order to manage them effectively and plan for future expansion.
- To comply with legal and regulatory obligations.
WHEN DO WE DISCLOSE PERSONAL INFORMATION?
We only disclose personal information under the following conditions:
- We may disclose a guest’s personal information to a third party who, in Jubilee Park Hotel’s reasonable judgement, is acting as the guest’s agent, such as a travel agent making a reservation on the guest’s behalf.
- Your personal information will be shared with the Jubilee Park Hotel for which you have made a reservation in order for them to provide the reserved services.
- In the event that you decide to stay at a different Jubilee Park Hotel in the future, your personal information may be shared with them so that they can provide you with better service.
- Personal information will be shared with a third party involved in providing the purchased services to the guest to the extent necessary for the provision of the services and the completion of the transaction.
- Personal data may be disclosed to a third party retained by Jubilee Park Hotel to perform functions on its behalf, such as handling reservations, data processing or storage, guest surveys, or research.
- Personal information may be shared with an agent retained by Jubilee Park Hotel for the purposes of determining a customer’s creditworthiness or collecting a customer’s account.
Personal information may be disclosed to a public authority or agent of a public authority if, in the reasonable opinion of Jubilee Park Hotel, there is an imminent danger to life or property that could be avoided or mitigated by disclosure of the information, or if disclosure is mandated by legal authority. Any such disclosure of a guest’s personal information by Jubilee Park Hotel to a third party will only be made on a confidential basis and only for the purpose for which it was disclosed.
PRINCIPLES
- Except with your consent, Jubilee Park Hotel will not collect, use, or disclose your personal information for any purpose other than those listed above.
- The Jubilee Park Hotel will safeguard your personal information with suitable security measures.
- When dealing with third parties, the Jubilee Park Hotel will take the necessary precautions to protect the confidentiality of your personal information.
- The Jubilee Park Hotel will make every effort to keep your personal information as accurate and up-to-date as required for the aforementioned purposes.
The Jubilee Park Hotel (Jubilee Hospitality Pvt ltd) will comply with your request for access to your personal information as quickly as is practicable. You are never required to provide us with personal information. You may also withdraw your consent to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by sending an email to [email] with the subject line ‘Unsubscribe’ and providing us with sufficient personal identifiers so we can process your request effectively. In either case, however, this may hinder our ability to serve you.
If you have questions or concerns about our privacy practises or if you would like to make a request regarding your personal information, please contact our Privacy Officer via email or, if you prefer, by mail: contact information