These terms and conditions apply to all reservations, bookings, and agreements for any type of accommodation made by (“the Customer”) and Jubilee Jubilee Hospitality Pvt ltd, which may be referred to individually as “the Operator” or “Jubilee Park” or “jubileepark.in” in these terms and conditions, and booked through any website operated by Jubilee Hospitality Pvt ltd, including but not limited to jubileepark.in.
A contract exists between the Customer and the Operator once a booking has been accepted by the Operator, and the Customer’s acceptance of these Terms and Conditions is indicated by the Customer’s booking.
For bookings of 5 or more rooms, different policies and additional fees will apply; Jubilee Park will contact the customer for more details.
Modifications to Terms and Conditions
These terms may be modified at any time and without prior notice. Please consult the website prior to check-in for the most recent amendments.
Use of the Website and General Terms and Conditions
Use of this website is subject to the following terms and conditions. The Customer agrees to be legally bound by these terms and conditions by using this website.
The creation and maintenance of this website occurs in Ireland. This website’s content has been reviewed for accuracy and compliance with applicable laws and regulations.
The websites’ links feature links to other sites that we believe may be of interest to you. By providing these links, we do not endorse or recommend these websites or the services or content they offer. Therefore, we cannot be held responsible for the content of these websites. All quoted rates are subject to change and availability.
All quoted discounted rates are subject to availability and may have a minimum night stay requirement.
While every effort has been made to ensure the accuracy of all information, The Operator cannot be held liable for any errors or omissions and reserves the right to alter the information and descriptions of listed accommodations and products.
Site Use
The website aims to assist users in determining the availability of lodging and making reservations. Except for printing travel-related information, you may not reproduce, duplicate, sell, resell, or otherwise exploit the website listed above unless we grant you prior written permission to do so.
Use of the websites is restricted to individuals older than 18 who can form legally binding contracts.
Online Reservations and Third-Party Websites
Please be aware that different terms, conditions, and cancellation policies may apply to online reservations made through Booking Agents and affiliate websites. Before making a reservation online, please carefully review the provided pricing information.
Payment Agreements and Credit Card Transactions
Except in the case of pay now rates, guests will be required to pay in full using a credit card or debit card during online check-in or upon arrival.
Unless otherwise agreed with Management, Jubilee Hospitality Pvt ltd does not accept checks.
Credit and debit card transactions will be charged at the local currency exchange rate, and Jubilee Park is not liable for any additional fees that may be incurred.
As a security precaution, customers who have booked through a third-party agent and paid in full may be required to pre-authorize their credit or debit card and present a valid form of identification upon arrival.
Cancellations
- Cancellations must be made online or via email per the cancellation policy outlined in the booking confirmation email. Email confirmation of the cancellation will be sent to you.
- Guests who prepay a fully flexible rate can cancel online (in accordance with the hotel’s cancellation policy) and will be refunded to the credit or debit card used to make the reservation, according to the policy of the issuing bank. This typically takes between 3 and 10 business days, though some banks may take longer.
- “Non-refundable” rates do not allow for cancellations.
- A customer is considered a “No Show” if they fail to arrive or cancel within the cancellation policy time frame. If they have booked the fully flexible rate, only the first night of their stay will be charged. If they have booked a semi-flexible rate, they will be charged the full amount, which is non-refundable.
- The Customer agrees that the above cancellation fees are a fair and reasonable estimation of the loss that the Operator would incur as a result of a booking cancellation.
We strongly suggest that all Clients purchase appropriate travel and personal insurance coverage.
Modifications to Lodging by Jubilee Park
Jubilee Park has made all reasonable efforts to ensure that bookings made pursuant to this Agreement can be honoured; however, we reserve the right to relocate any booking to nearby accommodations of comparable size and quality. The Customer acknowledges that Jubilee Park is not responsible for any loss or damage incurred by or caused to the Customer as a result of the relocation.
In extraordinary circumstances, the Operator may need to cancel your reservation. If this occurs, the Operator will refund any monies paid by the Customer as full and final settlement of any liability the Operator may have to the Customer as a result of the cancellation.
The Operator shall not be liable for any delay, loss, damage, or expenses incurred if your booking must be changed or cancelled due to events beyond its reasonable control, such as war, civil strife, terrorist activity, labour disputes, natural or man-made disaster, fire, flood, or adverse weather.
Changes to reservation requested by the Customer
Jubilee Park (Jubilee Hospitality Pvt ltd) cannot guarantee that it will be able to change a Customer’s booking (e.g., change the dates of stay or the requested accommodation) and accepts no liability for any loss, damage, or additional expense that may be incurred as a result.
Non-refundable Rates do not permit changes, but Standard Rate reservations may be modified based on availability if requested at least 48 hours prior to arrival. If the cost of accommodations on the new nights differs from the previous booking, additional fees may apply. All requests for modifications must be submitted in writing.
Identification, Damage Deposits, Additional Services and Cleaning
Check-in at our hotel requires photographic identification.
At check-in, the Operator reserves the right to collect a Security Deposit per person. If so, it will be refunded in full upon departure, provided the room and its contents are in order and there has been no disturbance. Security Deposits held on a credit card (via pre-authorization) or debit card will be refunded according to the policy of the issuing bank. This typically takes between 3 and 10 business days, though some banks may take longer. The Customer hereby authorises the Operator to charge the Customer’s credit card for any reasonable charges that may not be covered by the Security Deposit.
The maximum number of guests per room is specified in the room’s description. No additional guests will be permitted. All guest names will be recorded at check-in and confirmed upon return to the rooms at night. Unfortunately, additional guest names cannot be added following check-in.
Check-in and Check-out Standards
Typically, rooms will be made available on the day of arrival.
Unless otherwise agreed upon in advance, all guest rooms must be vacated by a specified time on the day of departure.
By prior arrangement, late checkout is possible. A late checkout fee of amount per hour will be assessed. Check-outs that occur after the designated time will incur an additional night’s stay.
Included Amenities/Services in the Rate
Each room is fully furnished and has a kitchen stocked with appliances, utensils, dishes, and cookware.
The room is stocked with only the most basic toiletries, and guests are encouraged to bring their own.
No items are permitted to leave the room.
All quoted prices include bed linens, towels, television, and Internet.
The quoted price includes daily room service. This is not a standard hotel cleaning service in which rooms are cleaned every day. In accordance with the service room model, only stays of seven nights or more will receive a mid-stay clean, typically on the fourth day and every seventh day thereafter.
Liability For Loss or Damage to Customer’s Property
Unless negligence on the part of the Operator is established by an independent body or a court of law, the Operator will not be held liable for bodily injury, loss, or damage to the property of any Customer or person staying at or visiting the rooms and or its general facilities and area.
The Operator does not offer coverage for personal belongings. Customers park their vehicles in the Operator’s parking lots at their own risk.
Personal items stored in room safes, if provided, are done so at the customer’s own risk; the hotel operator is not liable for any loss or theft.
We strongly advise guests to make their own travel and auto insurance arrangements to cover such losses.
Liability for Loss or Damage to Jubilee Park Property
During their stay at Jubilee Park, the Customer is responsible for taking reasonable care of the room and its contents.
The room and all equipment, utensils, and furniture must be left clean and tidy at the conclusion of your stay; otherwise, you may be charged.
Customers are reminded to lock their rooms and close all doors and windows before departing.
You are responsible for any damage to the room or its contents caused by your negligence, willful default, or irresponsible behaviour during your stay, with the exception of normal wear and tear. Any damage must be reported immediately to Management.
Utilization of Jubilee Park Property and Quiet Pleasure for All Guests
Unfortunately, Jubilee Park cannot accommodate bachelor or bachelorette parties.
Please be considerate of other guests and our neighbours with regard to noise.
Without the express permission of Jubilee Park Management, it is strictly forbidden to use any Jubilee Park Property for commercial purposes of any kind.
The Customer shall not commit any illegal acts within the Accommodation.
The Customer shall not at any time cause a disturbance or act in an antisocial manner towards other guests or staff.
Jubilee Park only permits the use of its property for personal, lawful purposes.
The property of Jubilee Park is strictly off-limits to anyone other than those listed on the relevant booking.
The Customer and Jubilee Park agree that no tenancy rights are created by the use of the property.
The Guest may not re-lease or sublease the room to a third party.
Jubilee Park reserves the right to deny a Customer entry and lodging if, upon arrival, Management reasonably believes that the guest is under the influence of alcohol or drugs, is inappropriately attired, or is behaving in a threatening, abusive, or otherwise unacceptable manner.
Jubilee Park has a strict policy against parties. The maximum number of guests allowed per room must not be exceeded, and noise levels must not disturb other guests. If there is evidence that a party has occurred, additional fees will be assessed to the Customer’s account.
The maximum occupancy is listed on your confirmation of reservation.
Guests must adhere to all reasonable rules and procedures in effect at the property, including but not limited to health and safety, security, and registration requirements.
If, during a stay, the Operator receives serious complaints about the Customer, the Customer is behaving in a manner that is detrimental to the enjoyment of other customers or their guests, or the Customer is in violation of the Terms and Conditions, the Operator reserves the right to terminate the Customer’s stay without notice and without any obligation to refund any monies.
Candles Policy and No Smoking Policy
All rooms at Jubilee Park are non-smoking by law. If smoking has occurred in the room, a fee of amount per night will be assessed. Candles and other open flames are strictly prohibited in the rooms.
Access to the Rooms by Administration
The Management and its authorized personnel may enter the room at any time for the purposes of inspection and to perform repairs or maintenance.
Complaints
Jubilee Park warrants that it will make all reasonable efforts to ensure that the accommodation selected by the Customer is properly arranged and of a high quality.
If dissatisfied, the Customer must notify the Operator immediately, and in any case no later than 12 hours after arrival. If the Operator is found to have breached this warranty and is unable to rectify the problem, the Operator will, at its discretion, provide you with a replacement room (if reasonably possible) or a partial refund of the price paid.
Under no circumstances shall the Operator’s liability to the Customer exceed the rental fee.
Child Welfare
Under-18 guests are required to be accompanied by at least one adult per room.
Children under 14 must be accompanied at all times by an adult.
Children under 2 years old are complimentary and do not count as occupants. This is contingent on the availability of suitable rooms and compliance with all local fire codes.
All children older than two are considered guests when determining the number of occupants in a room.
Pets
No pets are allowed in the property.
Law
Except as otherwise provided by convention or applicable law, these terms and conditions shall be interpreted in accordance with the law and shall be subject to the jurisdiction of the Courts.
These terms and conditions apply unless they conflict with the applicable law, in which case the applicable law shall take precedence. If any of the provisions of the terms and conditions are deemed invalid under any applicable law, the remaining provisions shall remain valid to the extent that they are able to stand without the invalid provision or provisions.
Distribution of Third-Party Goods and Services
The third-party vendors offering products or services on this website and from our aparthotels are independent contractors and not agents or employees of the Jubilee Park Group. The Jubilee Park is not responsible for the acts, negligence, or misconduct of any such supplier, nor for any personal injuries, death, property damage, or other damages or expenses resulting therefrom or otherwise arising from your booking or use of a product or service.